Privacy Policy

Introduction

Welcome to Moments, We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we, us, and our (referring to StockPitt LLC) collect, use, store, and share your information when you use the Moments mobile application (the “App”), our website(s), and any related services (collectively, the “Services”).

This Policy applies to all users of the Services (“you”, “your”, “Users”). It applies whether you are browsing, using free or paid features, creating an account, or otherwise interacting with our App. If you do not agree with the terms below, please do not use the App or provide us with any of your information.

To help clarify the terms used throughout this Privacy Policy, we define some key terms below:

Definitions

Personal Information (or Personal Data)

Any information that identifies or can reasonably identify you as an individual. This includes things like your name, email address, device identifiers, photos you upload (if identifiable), IP addresses, online identifiers and usage data.

Non-Personal / Anonymous Information

Data that does not identify you directly. For example: anonymized usage statistics, aggregate analytics, or other data where identifiers have been removed.

Account

The user profile that you create when registering with us, which may store certain personal information and settings.

Services/App

Refers to the App, Website and any other products or related services provided by us under the Moments brand.

You / Your / User

Any person or entity using the Services, whether via mobile device, browser, or other means.

We / Us / Our

StockPitt LLC, which provides the App and is responsible for managing and protecting your data under this Privacy Policy.

Processing

Any operation or set of operations performed on personal information, whether by automated or non-automated means. This includes collection, storage, use, disclosure, transmission, modification, or deletion.

Cookies

“Cookies” are small text files that are placed on your device or browser when you visit our website. They help us recognize you, store your preferences, keep you logged in, and analyze how you interact with our website to improve performance.

Third Parties

“Third Parties” means vendors, service providers, contractors, or partners that assist us in operating the Services. This may include payment processors, analytics providers, image printing and shipping partners, hosting services, and other trusted companies that perform functions on our behalf.

Information We Collect

When you use Moments, we collect certain types of information to provide, improve, and secure our Services.

1. Information You Provide

We collect the information you choose to share with us when using the App, including:

Account Information: Your email address, username, password, and age when you register.
Profile Details: Any profile photo, display name, or bio you add to your account.
Event Data: Event names, dates, times, and locations you create or select within the App. If an event owner requires location data for participation, we will collect the location you provide when opening the group.
User Content: Photos, filters, captions, and other media you upload or create through the App.
Location and Shipping Details: Your shipping name, address, and other location details you provide when ordering printed photos or event materials.
Communications: When you contact support or give feedback, we collect the messages you send us.
Website Related Data: Your IP address, browser type & version, pages viewed on the site and referring/exit pages.

2. Information Collected Automatically

When you use the Service, we automatically collect certain information to help us understand performance, improve functionality, and keep your account secure. This may include:

Usage Data: How often you use the App, the number of events or filters you create, the time you spend on different features, and your interaction with notifications.
Device Information: Device type, operating system, app version, language, time zone, crash reports, and unique device identifiers.
Log Data: IP address, timestamps, and actions taken (such as saving or sharing a photo).

3. Information from Third Parties

We may receive information about you from:

Social Media or Sign-In Services: If you use a third-party login (like Sign in with Apple or Google), we may receive your name, email, and profile picture from that provider.
Partners and Service Providers: We may receive anonymized analytics or demographic data to better understand our users and improve the App.

How we Collect Information

We collect information from you and about you in the following ways:

1. Directly From You

We collect information that you voluntarily provide when you:

Create an account or update your profile
Upload photos, create filters, or add event details
Enter your shipping address when ordering printed photos or event materials
Contact us for support, send feedback, or communicate with us

2. Automatically When You Use the App

Some information is collected automatically while you use the App, such as:

App usage statistics (e.g., time on app, number of events created, filters used)
Device and log information (e.g., crash reports, IP address, OS version)
This helps us operate the App, improve performance, and keep your account secure.

3. From Third-Party Services

If you choose to sign in using a third-party service (like Apple or Google), we collect the information they share with us (such as your name, email, and profile image). We may also receive anonymized analytics from our service providers that help us understand how users interact with the App.

4. What We Do Not Collect

We do not collect information from external sources such as data brokers, third-party marketing lists, or your personal accounts outside of what you choose to share with us.

Why We Collect Your Information

We collect and use your information to provide a better experience for you and to operate our business. Specifically, we use your information for the following purposes:

Provide and Deliver the Services:
To allow you to create an account, join events, apply filters, and order printed photos or event materials.
Improve and Personalize the App:
To understand how users interact with the App, develop new features, and recommend filters or events that might interest you.
Communicate With You:
To send you important updates about your account, order confirmations, feature changes, and support responses.
Maintain Safety and Security:
To protect against fraud, unauthorized access, and other illegal activities, and to maintain the integrity of the App.
Comply With Legal Requirements:
To meet our obligations under applicable laws, regulations, and lawful requests (for example, maintaining records for tax or accounting purposes).

Your Privacy Rights (California, Virginia, and Other States)

Depending on where you live, you may have certain privacy rights under state law. These rights may include:

Right to Know / Access: You can request a copy of the personal information we have about you.
Right to Correct: You can request that we correct inaccurate personal information.
Right to Delete: You can ask us to delete your personal information, subject to certain exceptions (for example, if we are required by law to keep it).
Right to Opt-Out of Sale/Sharing: We do not sell your personal information, but if we ever choose to share personal information for advertising purposes, you will have the right to opt-out.
Right to Data Portability: You can request to receive your personal information in a portable format so you can transfer it to another service.
Right to Non-Discrimination: We will not deny you services, charge you different prices, or provide a different level of service just because you exercised your privacy rights.

You can exercise these rights at any time by contacting us at admin@mmntsapp.com or using any in-app privacy controls we provide.

Information Security

We take the security of your information seriously and use a combination of administrative, technical, and physical safeguards to protect it.

Our security practices include:

Encryption: We use encryption (such as HTTPS/TLS) to protect data transmitted between your device and our servers.
Secure Storage: Personal data is stored in secure systems with access controls to limit who can view it.
Access Controls: Only authorized employees and contractors who need access to perform their job duties are permitted to access personal information.
Monitoring & Testing: We regularly monitor our systems for vulnerabilities and use industry-standard practices to detect and respond to potential security incidents.

Despite these efforts, no method of transmission over the Internet or method of electronic storage is completely secure. While we work hard to protect your personal data, we cannot guarantee its absolute security.

If we ever experience a data breach that affects your personal information, we will notify you and any applicable authorities as required by law.

Data Retention

We keep your personal information only as long as it is necessary to provide the Services and fulfill the purposes described in this Privacy Policy. You have the right to delete or request that we assist in deleting the personal information we have collected about you.

Specifically:

Account Data: We retain your account information for as long as your account is active. If you delete your account, your personal information and content will be automatically deleted, unless we are required by law to keep it.
Event and Photo Data: Photos, filters, and event information are retained until you delete them or delete your account, at which point they will also be deleted automatically.
Order and Transaction Records: We may retain certain order details, shipping information, and payment records for a period required by law (for example, for tax or accounting purposes).
Usage and Analytics Data: We may keep anonymized or aggregated usage data for internal analytics and app improvement purposes, but this data cannot be used to identify you.

When we no longer need to retain your information, or when you delete your account, we securely delete, anonymize, or de-identify it.

Tracking, Cookies, and Analytics

We use a combination of technologies to help us understand how users interact with our App and website, improve performance, and provide a better experience.

These technologies may include:

Cookies: Small text files placed on your browser that help us remember your preferences, keep you logged in, and measure website usage.
User Authentication: Tools and services that help us securely verify your identity when you log in or access certain features.
Analytics Tools: Platforms (such as [Analytics Tool, e.g., Google Analytics, Mixpanel]) that provide aggregated statistics on usage, including page views, time on site, and feature popularity.
Crash Reporting: Tools that help us identify and fix bugs by sending anonymized crash logs and device information when an error occurs.
Traffic Monitoring: Systems that measure traffic patterns and performance to help us manage server load and ensure a smooth experience for users.

Cookie Preferences

When you visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. You can also adjust your cookie preferences at any time by visiting our Cookie Settings link (located at the bottom of our site). Please note that disabling certain cookies may limit the functionality of the website.

Children’s Privacy

Our App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will promptly delete that information in accordance with applicable law.

If you believe we may have collected information from or about a child under 13, please contact us using the details provided in the Contact Us section so we can review and address the matter appropriately.

Business Clause

If we are involved in a merger, acquisition, sale of assets, financing, reorganization, or bankruptcy, your information may be transferred to another company as part of that transaction.

Links to our other Policies

This Privacy Policy should be read together with our Terms & Conditions. By using the App, you agree to both this Privacy Policy and our Terms & Conditions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons.

When we make changes, we will:

Update the “Last Updated” date at the top of this policy.
Notify you within the App, Email or by other reasonable means if the changes are significant.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the App after we post any modifications means you accept those changes.